Thanks for shopping at ebike-sales.co.uk.

If you are not entirely satisfied with your purchase, we’re here to help.

 

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Any product that has had any modifications carried out will void any warranty and any rights to a refund

Dismantling or Disassembling a product will void any warranty and any rights to a refund

Your item must be returned to us in the original packaging.

 

Refunds

Once we receive your item, we will inspect it and then we will notify you that we have received you’re returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your PayPal account.

You will receive the credit within minutes of our refund approval.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

 

Contact Us

If you have any questions on how to return your item to us, contact us.

 

Items Not Eligible

Custom built eBikes made to the customers specification are not eligible for a refund.